Overview

This website is operated by filson. Throughout the site, the terms “we,” “us,” and “our” refer to filson. These Terms of Service apply to all visitors, customers, account holders, and any other users of the store.

Please read these terms carefully before using the site. If you do not agree with these terms, you should not use the store, access its services, or place an order.

Acceptance of Terms

By visiting the filson store, creating an account, submitting information, purchasing a product, or communicating with our customer support team, you confirm that you have read, understood, and agreed to these Terms of Service.

Additional policies, including our shipping, return, and privacy-related policies, may also apply to your use of the store. If these terms conflict with a more specific posted policy, the specific policy will apply to that part of your store experience.

Online Store Terms

You may use this store only for lawful shopping, browsing, account, and customer-support purposes. You agree not to use the store in a way that disrupts the site, harms other users, violates applicable rules, or interferes with normal store operations.

• You must provide accurate and current information when placing an order or contacting support.
• You may not use the store for fraudulent, abusive, unlawful, or unauthorized activity.
• You may not attempt to access restricted systems, interfere with security features, or misuse store content.
• You are responsible for activity connected to any account information you create or use.

Product Information

We aim to present product names, descriptions, images, prices, colors, sizes, materials, and availability as clearly as possible. However, product information may change, and minor differences may appear due to screen settings, photography, supplier updates, or item variations.

Product descriptions are provided for general shopping information. Before placing an order, please review the product page, size information, item details, and any posted notes that apply to the item.

Pricing & Availability

Prices, promotions, product availability, and store content may be updated at any time without prior notice. We may correct errors, update product details, change prices, or remove products from the store when needed.

If an item becomes unavailable after you place an order, or if an error affects your order, we may contact you using the information provided at checkout.

Orders & Payment

Placing an order does not guarantee acceptance of that order. filson may review, refuse, cancel, or limit an order if information appears incomplete, inaccurate, suspicious, unavailable, or inconsistent with these terms.

You agree to provide complete billing, shipping, payment, and contact information when placing an order. Payment must be authorized before an order can be processed.

Shipping & Returns Reference

Account Information

Some store features may allow or require account information. If you create or use an account, you are responsible for keeping your login details secure and for providing accurate account information.

You agree to notify us if you believe your account information has been used without permission. filson is not responsible for issues caused by inaccurate information you provide or by failure to protect your account access.

Prohibited Uses

You agree not to use the store, its content, products, services, or communication tools for any prohibited purpose, including:

• Violating any applicable law, rule, or regulation
• Submitting false, misleading, or fraudulent information
• Attempting to interfere with store security, functionality, or performance
• Uploading or transmitting harmful code, malware, spam, or abusive content
• Collecting, scraping, copying, or misusing store content without permission
• Impersonating another person or misrepresenting your identity
• Using the store in a way that may harm filson, customers, service providers, or other users

Intellectual Property

The store design, text, graphics, images, product information, logos, icons, and other content available through the site are owned by or licensed to filson or its content providers, unless otherwise stated.

You may not copy, reproduce, modify, publish, distribute, sell, or use store content for commercial purposes without written permission from filson or the appropriate rights holder.

Third-Party Links & Tools

The store may include links, tools, payment services, apps, or content provided by third parties. These third-party resources may have their own terms, privacy practices, and policies.

filson is not responsible for the content, accuracy, policies, security, or practices of third-party websites or services. You access third-party resources at your own discretion.

Disclaimer

The store and its content are provided for general ecommerce use. We work to keep information accurate and the site available, but we do not promise that the store will always be uninterrupted, error-free, fully current, or free from technical issues.

Product availability, descriptions, pricing, promotions, and other store information may change. Your use of the store is at your own discretion, and you are responsible for reviewing product details and policies before placing an order.

Limitation of Liability

To the fullest extent allowed by applicable law, filson will not be liable for indirect, incidental, special, consequential, or punitive damages related to your use of the store, inability to use the store, purchase of products, reliance on store content, or interaction with third-party services.

Nothing in these terms is intended to limit rights that cannot be limited under applicable consumer protection laws.

Changes to These Terms

filson may update, modify, or replace these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the store after changes are posted means you accept the updated terms. We recommend reviewing this page periodically.