30 Days Free Returns

You may request a return within 30 days of receiving your order. Eligible approved returns are covered under our 30 Days Free Returns service.

To help us process your request correctly, do not send your item back before contacting customer service. Returns sent without contacting customer service first may not be accepted.

Return Eligibility

To be eligible for a return, the item must meet the return requirements below.

• The return request must be started within 30 days of receiving the order.
• The item must be unused, unworn, unwashed, and in original condition.
• Original tags, packaging, accessories, and included parts should be returned with the item when applicable.
• The item must not be altered, damaged after delivery, or missing required components.
• You must contact customer service first and follow the return instructions provided.

Item Condition

Returned items are inspected after they are received. Items that show signs of wear, washing, use, odor, damage, alteration, or missing packaging may be refused or may not qualify for a refund.

Please pack the item securely before returning it. If possible, use the original packaging to help protect the item in transit.

Non-Returnable Items

Some items may not be eligible for return. Non-returnable items include:

• Items marked as final sale, if applicable
• Items that have been worn, washed, used, altered, or damaged after delivery
• Items missing original tags, packaging, accessories, or required components
• Returns sent without first contacting customer service for return instructions
• Items outside the 30-day return window

How to Start a Return

Before sending any return, contact customer service so we can review your request and provide the correct return instructions and return details.

1. Email [email protected] within 30 days of receiving your order.
2. Include your order number, full name, email address used at checkout, and the item you would like to return.
3. Tell us the reason for the return and include photos if the item is damaged, incorrect, or has another issue.
4. Wait for our customer service team to send the correct return instructions and return details.
5. Ship the item only after your return request has been reviewed and instructions have been provided.

Return Shipping Cost

Approved eligible returns are free under our 30 Days Free Returns service. Please contact customer service first so we can confirm eligibility and provide the correct return instructions.

Returns sent without prior approval or outside the provided instructions may not be accepted.

Refund Process

Once your returned item is received and inspected, we will review whether it meets the return eligibility requirements.

Refund processing time is 3–15 days after the returned item is received and inspected. Depending on your payment provider, it may take additional time for the refund to appear on your statement.

Exchanges

If you need a different size, color, or item, contact us first at [email protected]. Our team will review the request and provide the next steps based on item availability and return eligibility.

Please do not send an item back for an exchange without contacting customer service first. Exchanges sent without instructions may not be accepted.

Damaged, Defective, or Wrong Items

If your order arrives damaged, defective, or incorrect, contact customer service as soon as possible so we can review the issue.

Final Sale Rules

Items marked final sale, if applicable, are not eligible for return, exchange, or refund unless required by law or unless the item arrives damaged, defective, or incorrect.

Please review product details carefully before purchasing any item marked final sale.

What to Include in Your Return Request

To help us review your return request quickly, please include:

• Your order number
• The email address used at checkout
• Your full name
• The item name, size, and color
• The reason for the return or exchange
• Photos, if the item is damaged, incorrect, or defective